Carlos received his bachelor’s degree in Computer Science from Pontifical Catholic University of Ecuador. He is trained in managing databases and Microsoft SQL Server-based systems. He is also familiar with a range of other Microsoft solutions, including administration of their productivity and collaboration tools. Carlos is originally from Quito, the capital of Ecuador; is bilingual, speaking English and Spanish fluently; and has several years experience in customer service roles. His interests away from work include eSports tournaments, rock pop music, japanese food and culture, and travel. One of his great passions is sharing the food of his homeland and educating others on the natural beauty of Ecuador.