Joe does it all when it comes to technology. Essentially the technology Swiss-Army knife, Joe delivers both customer-facing service as well as behind-the-scenes complex administration expertise. Joe helps businesses decode technical obstacles with a genuine understanding of the root cause of the issue and the impact each problem has on the business. Joe is a graduate of Orleans Technical Institute and is a Certified Cisco Network Administrator (CCNA) with extensive experience in Novell Network products, Microsoft Operating Systems (Server and Client), and Active Directory administration. Joe is a guitarist and Philadelphia sports enthusiast from Harleysville, PA. He enjoys spending time with his family and traveling to Portugal.