About Us

Meet the Team

Tom Drummond
Tom Drummond
President / Founder

Tom coordinates oversight of all company operations, including sourcing of hardware and software solutions, and he plays a critical role in the management of all things related to D2. His mission is to use his vast knowledge and experience of distribution channels, as well as his expertise in project oversight and C-level technology decisions, to help organizations of all sizes increase their technological efficiency. Tom is a hospital volunteer and a proud father of 3 from Whitpain, PA. He is also an avid runner, a member of the Philly Runner Track Club, and enjoys spending time in Ocean City NJ with his wife, Debbie.

Ben Drummond
Ben Drummond
VP of Customer Success

Ben orchestrates solution design and development of business processes and growth, including internal impact, by discovering new ways for D2 to better provide value. His impact is felt externally through detailed assessments of new strategies for clients to better utilize technology within their business. Ben helps small businesses optimize their technology resources by developing plans that closely align with the rest of the business’s goals. He has a vision for D2 to help as many businesses with their technology as possible without ever losing the ability to connect with individuals on the more fine-tuned details of the job. Ben is a self-described ‘beach bum’ and a BBQ enthusiast from Ambler, PA. He was the captain of his wrestling team and still enjoys following combat sports.

Frank Boothman
Frank Boothman
Technical Service Analyst

Frank has been enjoying his work in the IT industry for the past 5 years. He has a growing passion for the industry and is excited to begin work on getting his credentials and certifications. His hobbies outside of work include playing guitar, ukulele, and piano. Frank loves to spend time with his dog and fiancée. He considers himself a foodie and enjoys trying new restaurants and exploring different cultures through food.

Kim Brehm
Kim Brehm
Accountant

Kim maintains accurate QuickBooks records and payroll to keep D2’s financial and administrative processes moving forward in an organized and accurate fashion. She helps D2 solve internal challenges with finance and accounting thanks to her meticulous attention to details, policies, and procedures. Kim is a graduate of Delaware Valley University, with a B.A. in Accounting. She is a certified QuickBooks Pro Adviser and a business owner of her own tax and consulting firm, KB Tax & Consulting Services, LLC.

Noah Close
Noah Close
Technical Services Analyst

Noah is from Schuylkill Haven, PA and has been in the IT industry for 4 years. His great love of technology keeps him motivated as a Technical Services Analyst. Noah’s affinity for helping people makes him a great asset to the D2 team. Outside of work, Noah enjoys hiking, photography, and playing guitar. He now resides in Glenside, PA and fills his time by going to concerts, traveling, and playing video games.

Mike Connelly
Mike Connelly
Sr. Technical Service Analyst

Mike is from Mount Airy, Philadelphia, and has been in the IT industry for 12 years. After graduating from West Chester University, he worked for several nonprofits in roles ranging from helpdesk to Director. He is known as an outside the box problem solver who can communicate technical ideas to anyone. Outside of work, Mike loves spending time with his wife, daughter, and Boxer dog, as well as doing home improvement projects, reading, watching movies, and yelling at the Eagles.

Max Drummond
Max Drummond
Technical Service Analyst

Max gets his hands dirty every day to work through technology problems, including individual day-to-day issues as well as wide-scale holistic challenges. Max helps businesses overcome technical challenges one problem at a time, with a special focus on problems related to networking and security. Max earned his B.S in Chemistry from Delaware Valley University and comes from a customer service background. He is a soccer player and soccer fan from Chalfont, PA who enjoys getting on the field himself and following the game professionally in various leagues.

Patricia Drummond
Patricia Drummond
Business Manager

Patricia manages the day-to-day tasks needed to support the future growth of the company including reception, bookkeeping, client coordination, and sales support. She helps D2’s clients through the delivery of service agreements that suit their individual businesses and make their lives easier. Patricia also assists D2 in the critical administrative components inherent to all small businesses. She holds a B.S. in Biology from Towson University as well as an MBA from Temple University’s Fox School of Business. Patricia is an animal enthusiast and a foodie from East Norriton, PA. She also has a passion for knitting and creates truly amazing handmade beanies.

John Mattern
John Mattern
Director of Technical Services

John is a ‘jack of all trades’ technically and has extensive experience in everything from server and network infrastructure architecture to cyber security and software development. After more than ten years in the managed services industry, he has dealt with just about every technical issue imaginable and loves resolving every challenge that comes along. John has a B.S. in Information Systems/Software Development from the University of Massachusetts, holds a CISSP (Certified Information Systems Security Professional) and is a Microsoft Certified Systems Engineer (MCSE) in multiple disciplines. In his free time, John enjoys visiting the beaches of Cape May and Strathmere, NJ. He also loves spending time with his fiancée and their extensive four-legged family, playing golf and hockey, and traveling.

Julien Porto
Julien Porto
Senior Technical Analyst

Julien has worked in the IT sector for the past ten years for a number of global organizations, including Eurofins Scientific, WSP USA, and The Nature Conservancy. One of his particular areas of expertise is virtualization technologies and server administration. He is also certified in UX design and skilled at building processes that deliver powerful, delightful, and intuitive user experiences. Julien enjoys competing in hackathons and collaborative coding challenges that require solving complex problems under rigorous constraints, winning several, such as the U.S. Chamber of Commerce’s Free Enterprise Hackathon, the DC Social Innovation Hackathon, and the Pebble Challenge at MasterCard’s Masters of Code Competition. Outside of work, he is an avid fan of Formula 1 racing, a coffee aficionado, and a lover of board games.

Alex Shaffer
Alex Shaffer
Junior Technical Analyst

Alex is a rising technologist at D2 and a current student majoring in information technology at Bucks County Community College. He is also pursuing A+ (Plus) Certification in Computer Hardware Installation and Maintenance. Previously, he had worked in many different fields from government to construction, and he enjoys playing guitar, being active outdoors, and taking his dog to new places.

Tyler Sicilia
Tyler Sicilia
Technical Account Specialist

Tyler is an expert at supporting new business initiatives and account management for delivery of technical services. He has proven experience in sales and business strategy development and implementation. Tyler is also an effective communicator with a special talent for building mutually beneficial business relationships. He prides himself on an analytical ability to define trends and recognize opportunities that meaningfully impact sales results. Tyler is a graduate of the University of Colorado at Boulder with a Bachelor’s degree in English literature. Though a native of Hatboro, Pennsylvania, he lived in Colorado from 2011 to 2020. When he’s not tracking new business and interfacing with clients, Tyler is a performing musician and music producer, as well as a die-hard Philadelphia Eagles fan.

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